Get in Touch With Us
We're here to answer your questions, discuss your hair goals, and help you schedule your perfect appointment at Lumina Hair Studio.
Whether you're interested in booking a free consultation, asking about our services, or scheduling an emergency appointment, our friendly team is ready to help you look and feel your best.
Response Time
We aim to respond to all inquiries within 24 hours during business hours
Location
Conveniently located in Jacksonville, FL, serving the local community with professional hair services
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Have questions about our services? We'd love to hear from you. Fill out the form below and we'll get back to you soon.
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Frequently Asked Questions
Find answers to common questions about our services, booking process, and salon policies. Can't find what you're looking for? Email us.
How do I book an appointment?
You can book an appointment by emailing us at bhattaraiatit24@gmail.com with your preferred date, time, and service. We'll confirm your booking and provide any additional details you need. We also offer same-day appointments when availability allows.
What should I bring to a consultation?
For a consultation, bring any reference photos of styles or colors you're interested in. This helps our stylists understand your vision and provide the best recommendations. If you're considering color services, it's helpful to discuss your current hair condition and maintenance preferences. Consultations are always free.
How long do services take?
Service duration varies depending on the service and your specific needs. Haircuts typically take 30–45 minutes, color services range from 1–3 hours depending on complexity, highlights or balayage can take 2–4 hours, blow-dry and styling services take 45 minutes to 1.5 hours, and hair extensions vary based on length and application method. We'll provide a time estimate during your consultation.
Do you offer same-day appointments?
Yes! We pride ourselves on offering same-day and emergency service availability. If you need a quick appointment, contact us at bhattaraiatit24@gmail.com and we'll do our best to fit you in. Availability depends on current bookings, so we recommend reaching out as soon as possible.
What is your cancellation policy?
We understand that life happens. If you need to cancel or reschedule, please contact us as soon as possible. We appreciate at least 24 hours notice to allow other clients to book the time slot. For specific details about our cancellation policy, please reach out to us directly at bhattaraiatit24@gmail.com.
How do I prepare for a color service?
To prepare for a color service, avoid shampooing your hair for 24–48 hours before your appointment—natural oils protect your scalp. Bring reference photos of colors you love. During your free consultation, we'll discuss your desired result, current hair condition, maintenance requirements, and lifestyle to ensure the color is right for you. We'll also explain aftercare tips to keep your color vibrant.
What's the difference between highlights and balayage?
Highlights use foils to create more uniform, controlled sections of lighter color throughout your hair, offering a bold, structured look. Balayage is a hand-painted technique that creates softer, more natural-looking dimension with a sun-kissed effect. Balayage typically requires less maintenance and grows out more gracefully. Both techniques can be customized to your preference—our stylists will help you choose during your consultation.
Do you offer mobile or in-home services?
For information about mobile or in-home hair services, please contact us directly at bhattaraiatit24@gmail.com. We serve the Jacksonville area and are happy to discuss service options that work best for your needs and schedule.
Still have questions? We're here to help!
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